Wednesday, August 5,
Guys, we are running about four days behind packing orders right now -- every day we make headway, and then the next morning, we're back where we started. Please be patient with us as we work to get on top of the heavy volume of orders we're experiencing right now.
If your mail isn't as fast as it usually is (once it's shipped), that is normal for right now. I can't see any information beyond what you can see with your tracking information, and there is no one I can call to check on and push your order along. COVID, and very heavy shipping volume in a lot of industries means that the mail is a little slower than it usually is. Packages are getting where they need to be, it's just taking longer.
A rumor was brought to my attention today that Weeks is no longer dyeing on Zweigart base linens. THIS IS NOT TRUE. In fact, I just received a shipment from Weeks with Zweigart-base linens. I did call them to check, and they are dyeing Zweigart, it's just that base supplies are difficult to come by right now due to massive orders, AND Zweigart is shut down for two weeks, due to vacation time. DO NOT PANIC. We're all working as hard as we can.
Right now I am not able to take special requests for converting threads, kitting up projects, special ordering anything not on my site, or anything beyond people ordering any of the almost 5,000 products I've got listed. I lost Katie a month ago (she moved), so I am packing hundreds of orders every week by myself. I put an offer in on retail space, but it will be some months until I have help again in getting orders out. We still are very quick in shipping, but all of the special side requests, including letting people know when things are back in stock, have to be put on the back burner for now. I just don't have enough hours in the day, and right now I'm trying my best to do as much as humanly possible. Thanks so much for your business and kind support. - Love, T
I don't carry anything I don't like -- truly! There are so many great designs, old and new, so many samplers to stitch, so many fabrics to fondle, and lots of great fibers, books, tools, trims, and more.... watch for more expansion of products -- to not only include what's good in needlework, but what's good in .... well, being good!
You're going to love my flat shipping fees -- $3 in the U.S. Really! The more you buy, the better that deal gets, so get a clickin'.